Inovo is a dynamic consulting and implementation firm based in South Africa, specialising in delivering tailored CRM, ERP and integration solutions for mid-market and enterprise organisations. With deep expertise in process design, systems integration and change management, Inovo helps organisations maximise return on investment through streamlined workflows, clean data, and strong user adoption.

Core Services

• CRM system selection, deployment and optimisation (including Creatio)
• ERP and financial system integration (linking CRM with accounting, ERP, payment gateways)
• Custom field-mapping, object mapping and bi-directional data flows
• Subscription billing, payment processing and customer portal enablement
• Change management, training and post-go-live support

Why Partner with Inovo

• Strong regional focus and understanding of the South African market, regulatory environment and localisation requirements
• End-to-end services: from discovery and design through to deployment and managed support
• Proven track record aligning CRM workflows with accounting/ERP systems — ensuring data is where it needs to be, when it needs to be
• Collaborative partner mindset: working alongside InterWeave SmartSolutions to deliver integrated solutions that scale

Key Solutions & Focus Areas

• CRM ↔ Financials: Connecting Creatio (and other CRM platforms) to accounting/ERP systems
• Payment/Subscription Integration: Automating recurring payments and portals
• Multi-Cloud / Hybrid Integration: Ensuring seamless connectivity across CRM, ERP, eCommerce, payments and third-party apps
• Custom Field & Object Mapping: Tailoring solutions to organisational processes, not forcing standard workflows

Typical Clients

• Mid-market organisations based in South Africa seeking integrated CRM/ERP/payment solutions
• Companies with distributed operations, multiple business units or needing custom integrations
• Firms looking to move beyond point-solutions toward a unified, real-time data environment

Engagement Model

• Discovery & process mapping to identify pain points and integration gaps
• Collaborative design workshops with Inovo and InterWeave SmartSolutions
• Implementation of configurable integration using InterWeave SmartIntegration Platform
• Training, change-management and ongoing support to drive adoption and ROI

Connect with Kaylee

For inquiries or to schedule a discovery call, reach out to Kaylee Briel at kbriel@inovo.co.za